Refund policy

Our 90-Day Money-Back Guarantee

At Astavin, we stand behind the quality of our products. We want you to shop with complete confidence, which is why we offer a straightforward 90-day money-back guarantee on 30% of your order value if you are not satisfied with the effects (no questions asked).

Eligibility Requirements

To qualify for a refund, your request must meet the following conditions:

Timing: Your refund request must be submitted within 90 days of the confirmed delivery date. Requests made after this 90-day window will not be approved, regardless of circumstances.

What's covered: Refunds apply to the product purchase price only. Shipping and handling fees are non-refundable.

100% Refund: In order to receive 100% refund, we require you to return the product. Please note the following:

All returns must be sent to our location in Poland (Wysockiego 15, 05-822 Milanówek). Return shipping costs are covered by the customer. We are not responsible for packages lost in transit during return shipment. Opened or damaged products will not be accepted for return and are not eligible for a refund.

What's Not Eligible

The following situations do not qualify for a refund:

Requests submitted after the 90-day guarantee period has ended. Subscription renewals or recurring charges processed after the initial 90-day window. Orders that have already been fulfilled once the 90-day period has passed. Opened or damaged products. These will not be accepted for return. Any requests that fall outside the terms stated in this policy.

We apply this policy consistently and do not make exceptions beyond the 90-day guarantee period.

Subscriptions

If your purchase includes a subscription, you are responsible for managing or canceling it within the 90-day guarantee period. Any subscription renewals that occur after this window are not eligible for refunds.

Please review your subscription settings and make any desired changes before your next billing date. Failure to cancel or modify your subscription before renewal does not constitute grounds for a refund.

Your Agreement

By completing a purchase on astavin.co, you acknowledge that you have read, understood, and agreed to this Refund Policy in full, including all eligibility requirements and limitations.

Questions?

If you have questions about your refund eligibility or need assistance, please contact our Customer Support team within the 90-day window.

Email: contact@astavin.co

We are here to help and will respond as quickly as possible.